Accessibility on

This statement applies to content published on

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Use the website on various devices of different sizes
  • Skip to main content links using a keyboard
  • Zoom page content to view text at a larger size
  • View text at high contrast against text background

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible the website is

Parts of this website are not fully accessible. For example:

  • PDFs and PPT files attached to the website are not made to be accessible
  • Some content on pages are not clearly written
  • The footer text on the site does not meet the required visibility level.
  • The contents of some links on this site are not easy to determine

Please contact us via to request details about inaccessible content or to require an alternate version of the necessary document or content.

What we do about known issues

We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible. Where content is not accessible, we will state a reason, warn users and offer alternatives.

There are three levels of compliance within the WCAG standards: A, AA and AAA. Please view the chart below which details the hierarchy of the set standards.

WCAG Standard Level of compliance
A Lowest
AA Intermediate
AAA Highest

WCAG 2.1 AA encompasses the WCAG A standards, therefore we seek to achieve and maintain both the A and AA standards.

Technical information about this website’s accessibility is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the known issues listed below.

This website is also partially compliant with the Web Content Accessibility Guidelines version 2.1 A standard due to the known issues listed below.

Non accessible content

The content that is not accessible is outlined with details of:

  • where it fails the success criteria
  • planned dates for when issues will be fixed

To see a full list of non accessible content on the website please see the Non accessible content page.

Disproportionate Burden

Not applicable.

Reporting accessibility issues

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille or if you find any accessibility issues not listed on this page then please contact

We’ll consider your request and get back to you in 30 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we test this website

This website was last tested on the 24th November 2020. These tests have been carried out externally by Jennifer Ersoz-Jones, email address: We used the How to Meet WCAG (Quick Reference) guide when deciding on a sample of pages to test.

Last updated

This statement was prepared on 10th November 2020. It was last updated on 24th November 2020.